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Introduction:
Facilities Business Administration (FBA) is an
organizational unit within the University Facilities and
Capital Planning Department tasked with providing a wide
range of essential business services. FBA services entail
cost accounting, budgeting, document management, energy
procurement, financial reporting, information technology services
(hardware & software support), human resources, payroll and
operation of one warehouse providing general supplies- including
vehicle gasoline and diesel fuel products.
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Vision:
It
is FBA's responsibility to be supportive and responsive to all
organizational elements within University Facilities and Capital
Planning. FBA will be customer service oriented in
conducting business transactions. FBA will adopt a proactive, positive
approach towards improving all of the services we offer.
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Commitment:
Facilities Business
Administration (FBA) will ensure meaningful policies and
procedures are in place to process accounting data and
other financial information correctly and in a timely fashion.
FBA is committed to safe guarding university resources
(financial, business information and physical assets) entrusted
to us. FBA will fulfill its obligations and responsibilities with our
university constituencies when conducting business transactions.
Supervisors will continually evaluate the work environment and initiate
policies and programs to vigorously promote employee safety,
improve productivity and seek out opportunities for
employee development/advancement.
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Strategy:
As
roles and responsibilities of the University Facilities and
Capital Planning Department (Facilities Maintenance Services,
Planning and Development, Facilities Project Administration) change
over time, so must Facilities Business Administration change to meet new
and emerging requirements. A dedicated effort will be made to
channel resources into areas where a growing demand for our
services exists. To this end, we will invest in our people,
upgrade equipment and improve our surroundings to achieve success.
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Summary:
Reliable customer service is important and at times critical to
the university operations. We will be receptive to new
approaches and methods that improve service delivery. FBA is
dedicated to ensuring University Facilities and Capital
Planning meets its strategic goals and mission. Delivery of
quality services can only be accomplished through developing
a highly trained, motivated staff and promoting a supportive work
environment.
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